Freshservice (OAuth)

🚀 Quickstart

Connect to Freshservice with Nango and see data flow in 2 minutes.

Create the integration

In Nango (free signup), go to Integrations -> Configure New Integration -> Freshservice (OAuth).

Authorize Freshservice

Go to Connections -> Add Test Connection -> Authorize, enter your Freshworks organization subdomain and Freshservice subdomain, then log in to Freshworks. Later, you’ll let your users do the same directly from your app.

Call the Freshservice API

Let’s make your first request to the Freshservice API to list tickets. This requires the freshservice.tickets.view scope. Replace the placeholders below with your Environment API key, integration ID, and connection ID:

cURL
Node

curl "https://api.nango.dev/proxy/api/v2/tickets" \
  -H "Authorization: Bearer <NANGO-API-KEY>" \
  -H "Provider-Config-Key: <INTEGRATION-ID>" \
  -H "Connection-Id: <CONNECTION-ID>"

Install Nango’s backend SDK with npm i @nangohq/node. Then run:

import { Nango } from '@nangohq/node';

const nango = new Nango({ apiKey: '<NANGO-API-KEY>' });

const res = await nango.get({
    endpoint: '/api/v2/tickets',
    providerConfigKey: '<INTEGRATION-ID>',
    connectionId: '<CONNECTION-ID>'
});

console.log(res.data);

Nango adds the access token to every request and refreshes it for you. Freshworks access tokens last 30 minutes, and refresh tokens last 365 days.Or fetch credentials with the Node SDK or API.✅ You’re connected! Check the Logs tab in Nango to inspect requests.

Implement Nango in your app

Follow our quickstart to integrate Nango in your app.To obtain your own production credentials, follow the setup guide linked below.