Pagerduty - Nango Docs

Overview

Pre-built tooling

Pre-built integrations

Access requirements

Setup guide

Useful links

API gotchas

Pre-built tooling

✅ Authorization

Tools	Status
Pre-built authorization (OAuth)	✅
Credentials auto-refresh	✅
Pre-built authorization UI	✅
Custom authorization UI	✅
Expired credentials detection	✅

✅ Read & write data

Tools	Status
Pre-built integrations	✅
API unification	✅
2-way sync	✅
Webhooks from Nango on data modifications	✅
Real-time webhooks from 3rd-party API	✅
Proxy requests	✅

✅ Observability & data quality

Tools	Status
HTTP request logging	✅
End-to-end type safety	✅
Data runtime validation	✅
OpenTelemetry export	✅
Slack alerts on errors	✅
Integration status API	✅

✅ Customization

Tools	Status
Create or customize use-cases	✅
Pre-configured pagination	🚫 (time to contribute: <48h)
Pre-configured rate-limit handling	🚫 (time to contribute: <48h)
Per-customer configurations	✅

Others

Function name	Description	Type	Source code
`add-incident-status-update-subscribers`	Subscribe users or teams to status updates for a PagerDuty incident.	Action	🔗 Github
`add-team-escalation-policy`	Associate an escalation policy with a team.	Action	🔗 Github
`add-team-member`	Add a user to a team with a given role.	Action	🔗 Github
`assign-entity-tags`	Add and/or remove tags on a user, team, or escalation policy in one call.	Action	🔗 Github
`bulk-update-incident-alerts`	Manage or unmanage multiple alerts on an incident in a single call.	Action	🔗 Github
`bulk-update-incidents`	Acknowledge, resolve, reassign, or escalate multiple incidents in a single call.	Action	🔗 Github
`count-incidents`	Get a count of incidents matching a filter, without fetching the incident records themselves.	Action	🔗 Github
`create-business-service`	Create a business service.	Action	🔗 Github
`create-escalation-policy`	Create an escalation policy with one or more escalation rules.	Action	🔗 Github
`create-incident-note`	Add a note to an incident.	Action	🔗 Github
`create-incident-responder-request`	Request additional responders (users, teams, or escalation policies) join an incident.	Action	🔗 Github
`create-incident-status-update`	Post a human-readable status update on an incident (visible to subscribers).	Action	🔗 Github
`create-incident`	Create a new incident against a service.	Action	🔗 Github
`create-maintenance-window`	Create a maintenance window suppressing alerts on one or more services for a time range.	Action	🔗 Github
`create-schedule-overrides`	Create one or more overrides on a schedule (temporarily replace who is on-call for a time window).	Action	🔗 Github
`create-schedule`	Create an on-call schedule with one or more layers.	Action	🔗 Github
`create-service-integration`	Create a new integration (event source) on a service.	Action	🔗 Github
`create-service`	Create a service under an escalation policy.	Action	🔗 Github
`create-tag`	Create a tag.	Action	🔗 Github
`create-team`	Create a team.	Action	🔗 Github
`create-user-contact-method`	Add a new contact method to a user.	Action	🔗 Github
`create-user-notification-rule`	Add a new notification rule to a user.	Action	🔗 Github
`create-user`	Create a new user on the account.	Action	🔗 Github
`delete-business-service`	Delete a business service.	Action	🔗 Github
`delete-escalation-policy`	Delete an escalation policy.	Action	🔗 Github
`delete-incident-note`	Delete a note from an incident.	Action	🔗 Github
`delete-maintenance-window`	Delete or end a maintenance window.	Action	🔗 Github
`delete-schedule-override`	Delete a single override from a schedule.	Action	🔗 Github
`delete-schedule`	Delete a schedule.	Action	🔗 Github
`delete-service`	Delete a service.	Action	🔗 Github
`delete-tag`	Delete a tag.	Action	🔗 Github
`delete-team`	Delete a team.	Action	🔗 Github
`delete-user-notification-rule`	Delete a notification rule from a user.	Action	🔗 Github
`delete-user`	Delete a user from the account.	Action	🔗 Github
`get-business-service`	Retrieve a single business service.	Action	🔗 Github
`get-current-user`	Retrieve the user associated with the current API credentials.	Action	🔗 Github
`get-entity-tags`	List the tags assigned to a user, team, or escalation policy.	Action	🔗 Github
`get-incident-alert`	Retrieve a single alert on an incident.	Action	🔗 Github
`get-incident`	Retrieve a single incident.	Action	🔗 Github
`get-log-entry`	Retrieve a single log entry.	Action	🔗 Github
`get-maintenance-window`	Retrieve a single maintenance window.	Action	🔗 Github
`get-schedule`	Retrieve a single schedule, including its layers and assigned users.	Action	🔗 Github
`get-service-integration`	Retrieve a single integration on a service.	Action	🔗 Github
`get-service`	Retrieve a single service, including its embedded escalation policy and integrations.	Action	🔗 Github
`get-tag`	Retrieve a single tag.	Action	🔗 Github
`get-tagged-entities`	List the users, teams, or escalation policies that carry a given tag.	Action	🔗 Github
`get-team`	Retrieve a single team.	Action	🔗 Github
`get-user-contact-method`	Retrieve a single contact method for a user.	Action	🔗 Github
`get-user-notification-rule`	Retrieve a single notification rule for a user.	Action	🔗 Github
`get-user`	Retrieve a single user.	Action	🔗 Github
`get-vendor`	Retrieve a single vendor.	Action	🔗 Github
`list-business-services`	List business services (higher-level business-facing services distinct from technical Services).	Action	🔗 Github
`list-escalation-policies`	List escalation policies, optionally filtered by user or team.	Action	🔗 Github
`list-incident-alerts`	List the alerts attached to an incident.	Action	🔗 Github
`list-incident-log-entries`	List the timeline of log entries (state changes) for an incident.	Action	🔗 Github
`list-incident-notes`	List notes (annotations) on an incident	Action	🔗 Github
`list-incident-status-update-subscribers`	List users/teams subscribed to status updates for an incident.	Action	🔗 Github
`list-incidents`	List incidents, optionally filtered by service, team, user, status, urgency, or date range.	Action	🔗 Github
`list-log-entries`	List the account-wide log entries feed (every incident/alert state-change event across the account).	Action	🔗 Github
`list-maintenance-windows`	List maintenance windows, optionally filtered by service or team.	Action	🔗 Github
`list-oncalls`	List who is currently on-call across every escalation policy and schedule on the account.	Action	🔗 Github
`list-priorities`	List the account’s configured incident priority levels (P1-P5).	Action	🔗 Github
`list-schedule-overrides`	List overrides on a schedule within a time window.	Action	🔗 Github
`list-schedule-users`	List the users who are on-call according to a schedule within a time window.	Action	🔗 Github
`list-schedules`	List on-call schedules (legacy/v2 schedule model).	Action	🔗 Github
`list-services`	List services, optionally filtered by team or name.	Action	🔗 Github
`list-tags`	List tags on the account.	Action	🔗 Github
`list-team-members`	List the members of a team.	Action	🔗 Github
`list-teams`	List teams on the account.	Action	🔗 Github
`list-user-contact-methods`	List a user’s contact methods (email, SMS, phone, push channels).	Action	🔗 Github
`list-user-notification-rules`	List a user’s notification rules (how/when they get notified of assignments).	Action	🔗 Github
`list-users`	List users on the account, optionally filtered by team.	Action	🔗 Github
`list-vendors`	List the global catalog of integration vendor types	Action	🔗 Github
`merge-incident`	Merge one or more source incidents into a destination incident.	Action	🔗 Github
`preview-schedule`	Preview the computed on-call entries for a schedule definition without saving it.	Action	🔗 Github
`remove-incident-status-update-subscriber`	Unsubscribe a single user or team from status updates for an incident.	Action	🔗 Github
`remove-team-escalation-policy`	Remove an escalation policy’s association with a team.	Action	🔗 Github
`remove-team-member`	Remove a user from a team.	Action	🔗 Github
`snooze-incident`	Snooze an incident for a given duration (re-triggers it later if not resolved).	Action	🔗 Github
`update-business-service`	Update a PagerDuty business service.	Action	🔗 Github
`update-escalation-policy`	Update an escalation policy’s name, description, or rules.	Action	🔗 Github
`update-incident-alert`	Manage or unmanage (resolve/trigger) a single alert on an incident.	Action	🔗 Github
`update-incident-note`	Update the content of an existing incident note.	Action	🔗 Github
`update-incident`	Update an incident: acknowledge, resolve, reassign, escalate, retitle, or change urgency/priority	Action	🔗 Github
`update-maintenance-window`	Update a maintenance window’s time range, description, or scoped services.	Action	🔗 Github
`update-schedule`	Update a schedule’s name, time zone, or layers.	Action	🔗 Github
`update-service-integration`	Update an existing integration on a service	Action	🔗 Github
`update-service`	Update an existing PagerDuty service’s fields, including reassigning its escalation policy.	Action	🔗 Github
`update-team`	Update a PagerDuty team name, description, or default role.	Action	🔗 Github
`update-user-notification-rule`	Update an existing notification rule.	Action	🔗 Github
`update-user`	Update a user’s fields (name, job title, role, time zone, etc).	Action	🔗 Github
`business-services`	Sync business services.	Sync	🔗 Github
`incidents`	Sync incidents.	Sync	🔗 Github
`log-entries`	Sync the account-wide log entries feed (every incident/alert state-change event across the account).	Sync	🔗 Github
`maintenance-windows`	Sync maintenance windows.	Sync	🔗 Github
`oncalls`	Sync the current on-call snapshot across every escalation policy and schedule on the account.	Sync	🔗 Github
`priorities`	Sync the account’s configured incident priority levels.	Sync	🔗 Github
`schedules`	Sync on-call schedules (legacy/v2 schedule model), including each schedule’s layers and assigned users	Sync	🔗 Github
`services`	Sync PagerDuty services, including each service’s embedded escalation-policy reference and integrations array.	Sync	🔗 Github
`tags`	Sync tags	Sync	🔗 Github
`teams`	Sync teams.	Sync	🔗 Github
`users`	Sync PagerDuty users.	Sync	🔗 Github
`vendors`	Sync the global integration-vendor-type catalog.	Sync	🔗 Github

Access requirements

Pre-Requisites	Status	Comment
Paid dev account	❓
Paid test account	❓
Partnership	❓
App review	❓
Security audit	❓

Setup guide

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Useful links

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API gotchas

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​Overview

Pre-built tooling

Pre-built integrations

Access requirements

Setup guide

Useful links

API gotchas

​Pre-built tooling

​Others

​Access requirements

​Setup guide

​Useful links

​API gotchas

Overview

Pre-built tooling

Others

Access requirements

Setup guide

Useful links

API gotchas