Overview
Pre-built tooling
Pre-built integrations
Access requirements
Setup guide
Useful links
API gotchas
Pre-built tooling
✅ Read & write data
✅ Read & write data
✅ Observability & data quality
✅ Observability & data quality
✅ Customization
✅ Customization
Access requirements
Setup guide
To connect to AutoTask, you’ll need:- API Integration Code: A 27-character tracking identifier for your API-only user
- API Username: The email address of your API-only user account
- API Secret: The secret for your API-only user account
- API Zone: Your AutoTask instance subdomain (e.g., webservices3, webservices1)
Steps:
- Log into your AutoTask instance as an administrator
- Create an API-only user account with appropriate permissions
- Generate an API Integration Code for tracking
- Note your API zone subdomain from your AutoTask URL
📚 AutoTask Integration Guides
- How to setup webhooks with Autotask on Nango Set up Autotask webhooks to receive real-time ticket updates using HMAC-SHA1 signed payloads
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Useful links
Contribute useful links by editing this page
Connection configuration in Nango
- AutoTask requires a zone-specific subdomain for API access
- The API Integration Code is used for tracking and must be included in headers
- Authentication uses API_KEY auth with username/password credentials
API gotchas
- AutoTask requires the API Integration Code to be passed in the
APIIntegrationCodeheader for all requests - The API zone (subdomain) varies by account and must be determined for each customer
- API rate limits apply and vary by account type
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Going further
Connect to AutoTask
Guide to connect to AutoTask using Nango Connect.