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Overview

To authenticate with Ninety.io, you need a Personal Access Token (PAT). All API calls execute under your user identity and respect your in-app permissions.

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Prerequisites

  • A Ninety.io account on the Thrive subscription plan (Accelerate, Essentials, and Free plans don’t include API access).
  • An Owner, Admin, Coach, Manager, or Team Member role. Observers can’t generate tokens.

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Step 1: Generate a Personal Access Token

  1. Click your name at the bottom of the left navigation.
  2. Click User Settings.
  1. Click Developer Settings.
  2. Click Generate New Token in the top right.
  1. Choose a Token Expiration Timeframe (default: 90 days).
  2. Enter a Token Description (50-character limit) identifying the token’s purpose.
  3. Click Generate Token.
  4. Copy and store the token securely immediately — Ninety.io displays the full token only once.
Treat your Personal Access Token like a password. Anyone with the token can call the API as you. Do not commit tokens to source control, share them in chat, or paste them publicly.

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Step 2: Enter credentials in the Connect UI

  1. Open the form where you need to authenticate with Ninety.io.
  2. Enter your Personal Access Token in the designated field.
  3. Submit the form, and you should be successfully authenticated.
You are now connected to Ninety.io.