How to register your own Freshworks OAuth app

This guide shows you how to register your own app with Freshworks to obtain your OAuth credentials (client id & secret). These are required to let your users grant your app access to their Freshworks account.

Access your Freshworks account

If you don’t have a Freshworks account, go to freshworks.com and sign up for a free trial. Otherwise, log in to your existing account.Then navigate to the Freshworks Developer login page. Enter your organization URL and click Proceed.

Open OAuth Credentials settings

From the top navigation bar, click the Settings icon. On the Settings page, find the OAuth Credentials section and click Create OAuth Credentials.

Fill in app details

Enter the following:

Field	Value
Name	A short name for your app (up to 3 words). This is shown to users during the authorization flow.
Description	A brief description of what your app does. Also shown to users during authorization.
Redirect URL	`https://api.nango.dev/oauth/callback`
Scopes	Select the Freshworks product(s) and the specific resource permissions your integration needs. The scopes you select here are the maximum level of access your app can request — when initiating OAuth, you may include all or a subset of these scopes, but never ones not listed here.

Copy your credentials

Click Create Credentials. On the credentials page, copy the Client ID and Client Secret — you’ll need these when configuring the integration in Nango.

Follow the Quickstart.

For more details, see the Freshworks OAuth documentation.

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