Freshservice (MCP) - How do I link my account?

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Overview

To connect Freshservice (MCP) with Nango you need:

1. API key — A long-lived key tied to your Freshservice agent account.
2. Subdomain — The subdomain your Freshservice account is reachable at.

This guide walks you through finding both.

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Prerequisites

• A Freshservice account with an agent you can generate an API key for

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Instructions

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Step 1: Finding your Freshservice API key

1. Log in to your Freshservice account.
2. Click your profile picture in the top-right corner and select Profile Settings.
3. Your API key is shown on the right-hand side of that page.

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Step 2: Finding your Freshservice subdomain

Your subdomain is the first part of the URL you use to access Freshservice: https://<subdomain>.freshservice.com.

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Step 3: Enter credentials in the Connect UI

Once you have your API key and subdomain:

1. Open the form where you need to authenticate with Freshservice (MCP).
2. Enter both the API key and the subdomain in their respective fields.
3. Submit the form, and you should be successfully authenticated.

You are now connected to Freshservice (MCP).