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Overview

To authenticate with Elevio, you need:
  1. API Key — identifies and rate-limits your Elevio account.
  2. JWT — a JSON Web Token that scopes which resources you can read and write.
Elevio always issues these as a pair, generated together from the same page.

Prerequisites

  • An Elevio account with access to the API Keys page.

Instructions

Step 1: Generate an API key and JWT

  1. Log in to your account and navigate to the API Keys page in your Elevio dashboard.
  2. Enter a description, select the scopes you need, then click Generate API Key to generate your key.
  1. Once it’s generated, scroll down to it and click View Key & Token to view both the API Key and the JWT.

Step 2: Enter your credentials in the Connect UI

  1. Open the form where you need to authenticate with Elevio.
  2. Enter your API Key and JWT.
  3. Submit the form.
You are now connected to Elevio.