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Overview

To connect to the Tempo API, you’ll need:
  1. Jira Cloud subdomain - The subdomain of the Jira Cloud instance linked to your Tempo account.
  2. API subdomain - The Tempo API subdomain matching the region where your Tempo data resides.
This guide walks through finding these values.

Prerequisites:

  • An active Tempo account linked to a Jira Cloud instance.

Instructions

Step 1: Find your Jira Cloud subdomain

Your Jira Cloud subdomain is the first part of your Jira URL. For example, if your Jira URL is https://acme.atlassian.net, your subdomain is acme.

Step 2: Find your API subdomain

Choose the API subdomain that matches the region where your Tempo data resides:
ValueRegion
apiGlobal (use if unsure)
api.euEurope
api.usAmericas

Step 3: Enter credentials in the Connect UI

Once you have your Jira Cloud subdomain and API subdomain:
  1. Open the form where you need to authenticate with Tempo.
  2. Enter your Jira Cloud subdomain and select your API subdomain in their respective fields.
  3. Submit the form, and you should be successfully authenticated.
You are now connected to Tempo.