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Overview

Pre-built tooling

Pre-built integrations

Access requirements

Setup guide

Useful links

API gotchas

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Pre-built tooling

ToolsStatus
Pre-built authorization (Basic)✅
Pre-built authorization UI✅
Custom authorization UI✅
End-user authorization guide✅
Expired credentials detection✅
ToolsStatus
Pre-built integrations✅
API unification✅
2-way sync✅
Webhooks from Nango on data modifications✅
Real-time webhooks from 3rd-party API🚫 (time to contribute: <48h)
Proxy requests✅
ToolsStatus
HTTP request logging✅
End-to-type type safety✅
Data runtime validation✅
OpenTelemetry export✅
Slack alerts on errors✅
Integration status API✅
ToolsStatus
Create or customize use-cases✅
Pre-configured pagination🚫 (time to contribute: <48h)
Pre-configured rate-limit handling🚫 (time to contribute: <48h)
Per-customer configurations✅

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Contacts

Function nameDescriptionTypeSource code
create-contactCreates a user in FreshDeskAction🔗 Github
delete-contactDeletes a contact in FreshDeskAction🔗 Github
contactsFetches the list of contacts.Sync🔗 Github

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Users

Function nameDescriptionTypeSource code
create-userCreates a user in FreshDeskAction🔗 Github
delete-userDeletes a user in FreshDeskAction🔗 Github
usersFetches the list of usersSync🔗 Github

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Others

Function nameDescriptionTypeSource code
articlesRecursively fetches a list of solution articles.Sync🔗 Github
ticketsFetches the freshdesk ticketsSync🔗 Github

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Access requirements

Pre-RequisitesStatusComment
Paid dev account❓
Paid test account❓
Partnership❓
App review❓
Security audit❓

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Setup guide

No setup guide yet.
Need help getting started? Get help in the community.
Contribute improvements to the setup guide by editing this page
Contribute useful links by editing this page

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Connection configuration in Nango

  • Freshdesk requires a user specific subdomain for the API requests.

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API gotchas

  • For Basic Auth, Freshdesk uses API key as a username and dummy characters as a password.
  • API calls are directed to your subdomain of Freshdesk.
Contribute API gotchas by editing this page

Connect to freshdesk

Guide to connect to Freshdesk using Nango Connect.