> ## Documentation Index
> Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Incident.io

## Overview

<CardGroup cols={3}>
  <Card title="Pre-built tooling" icon="screwdriver-wrench" href="#pre-built-tooling" />

  <Card title="Pre-built integrations" icon="square-check" href="#pre-built-integrations" />

  <Card title="Access requirements" icon="triangle-exclamation" href="#access-requirements" />

  <Card title="Setup guide" icon="rocket" href="#setup-guide" />

  <Card title="Useful links" icon="circle-info" href="#useful-links" />

  <Card title="API gotchas" icon="biohazard" href="#api-gotchas" />
</CardGroup>

## Pre-built tooling

<AccordionGroup>
  <Accordion title="✅ Authorization">
    | Tools                             | Status |
    | --------------------------------- | ------ |
    | Pre-built authorization (API Key) | ✅      |
    | Pre-built authorization UI        | ✅      |
    | Custom authorization UI           | ✅      |
    | End-user authorization guide      | ✅      |
    | Expired credentials detection     | ✅      |
  </Accordion>

  <Accordion title="✅ Read & write data">
    | Tools                                     | Status                         |
    | ----------------------------------------- | ------------------------------ |
    | Pre-built integrations                    | 🚫 (time to contribute: \<48h) |
    | API unification                           | ✅                              |
    | 2-way sync                                | ✅                              |
    | Webhooks from Nango on data modifications | ✅                              |
    | Real-time webhooks from 3rd-party API     | 🚫 (time to contribute: \<48h) |
    | Proxy requests                            | ✅                              |
  </Accordion>

  <Accordion title="✅ Observability & data quality">
    | Tools                   | Status |
    | ----------------------- | ------ |
    | HTTP request logging    | ✅      |
    | End-to-end type safety  | ✅      |
    | Data runtime validation | ✅      |
    | OpenTelemetry export    | ✅      |
    | Slack alerts on errors  | ✅      |
    | Integration status API  | ✅      |
  </Accordion>

  <Accordion title="✅ Customization">
    | Tools                              | Status                         |
    | ---------------------------------- | ------------------------------ |
    | Create or customize use-cases      | ✅                              |
    | Pre-configured pagination          | 🚫 (time to contribute: \<48h) |
    | Pre-configured rate-limit handling | 🚫 (time to contribute: \<48h) |
    | Per-customer configurations        | ✅                              |
  </Accordion>
</AccordionGroup>

*No pre-built syncs or actions available yet.*

<Tip>Not seeing the integration you need? [Build your own](/guides/functions/functions-guide) independently.</Tip>

## Access requirements

| Pre-Requisites    | Status | Comment                  |
| ----------------- | ------ | ------------------------ |
| Paid dev account  | ✅      | Teams tier plan required |
| Paid test account | ❌      | Not required             |
| Partnership       | ❌      | Not required             |
| App review        | ❌      | Not required             |
| Security audit    | ❌      | Not required             |

## Setup guide

To get started with the Incident.io integration:

1. Sign up for a Teams tier plan or higher at [Incident.io](https://incident.io)
2. Generate an API key in your [Incident.io settings](https://app.incident.io/settings/api-keys)
3. Use the API key to authenticate with Nango

For detailed connection instructions, see our [connection guide](/integrations/all/incident-io/connect).

<Tip>Need help getting started? Get help in the [community](https://nango.dev/slack).</Tip>

<Note>Contribute improvements to the setup guide by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>

## Useful links

* [Generate an Incident.io API Key](https://app.incident.io/settings/api-keys)
* [Incident.io Authentication](https://api-docs.incident.io/#section/Making-requests/Authentication)
* [Web API docs (their REST API)](https://api-docs.incident.io/tag/Actions-V1)

<Note>Contribute useful links by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>

## API gotchas

* API keys must be passed in the Authorization header as `Bearer <api_key>`
* API keys can have different scopes - make sure to grant the required permissions when creating the key

<Note>Contribute API gotchas by [editing this page](https://github.com/nangohq/nango/tree/master/docs/integrations/all/incident-io.mdx)</Note>

## Going further

<Card title="Connect to Incident.io with an API Key" icon="link" href="/integrations/all/incident-io/connect" horizontal>
  Guide to connect to Incident.io using Connect UI
</Card>