> ## Documentation Index
> Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# KnowBe4 - How do I link my account?

# Overview

To authenticate with KnowBe4, you need:

1. **Subdomain** - The subdomain to your API base URL.
2. **API key** - A key that grants Nango permission to interact with KnowBe4's API resources and services.

This guide will walk you through obtaining both the **API Key** and **Subdomain** within KnowBe4.

### Prerequisites:

* You must have an account with KnowBe4.

### Instructions:

#### Step 1: Finding Your Subdomain

1. Log in to your KnowBe4 account in your web browser.
2. Check the address bar at the top of your browser window.

* Compare your address with the following table to determine the **required subdomain** you must use:

| **Web App URL**        | **Web App Subdomain** | **Required Subdomain** |
| :--------------------- | :-------------------- | :--------------------- |
| `training.knowbe4.com` | `training`            | `us.api`               |
| `eu.knowbe4.com`       | `eu`                  | `eu.api`               |
| `ca.knowbe4.com`       | `ca`                  | `ca.api`               |
| `uk.knowbe4.com`       | `uk`                  | `uk.api`               |
| `de.knowbe4.com`       | `de`                  | `de.api`               |

#### Step 2: Generating Your KnowBe4 API Key

KnowBe4 has separate API keys depending on which APIs you intend to use. Generate the key that matches your needs:

* **Reporting API key** — for accessing reporting data (e.g. training store purchases, phishing campaigns, user activity).
* **User Event API key** — for accessing user event data. Must be generated separately in the [User Event API Management Console](https://training.knowbe4.com/app/api_tokens/user_event/keys).

To generate a **Reporting API key**:

1. **Log in** to your KnowBe4 account as admin.
2. Go to **Account Settings**.
3. Click **Account Integrations** from the left menu.
4. Click the **API** option.

<img src="https://mintcdn.com/nango/9rwhSQN5klepSWLb/api-integrations/knowbe4/account_information.png?fit=max&auto=format&n=9rwhSQN5klepSWLb&q=85&s=657125f5dc2ad54d029ea79cd7682faf" width="3554" height="1800" data-path="api-integrations/knowbe4/account_information.png" />

5. Mark the **Enable Reporting API Access** checkbox.
6. The system generates an **API Key**.

<img src="https://mintcdn.com/nango/9rwhSQN5klepSWLb/api-integrations/knowbe4/api_key.png?fit=max&auto=format&n=9rwhSQN5klepSWLb&q=85&s=7bfe7b0d4ac834426a8e9a57b40d189e" width="3448" height="1784" data-path="api-integrations/knowbe4/api_key.png" />

<Note>
  Reporting APIs and User Event APIs do not share an API key. Use the key that matches the endpoints you plan to call.
</Note>

#### Step 3: Enter credentials in the Connect UI

Once you have both your **Subdomain** and **API key**:

1. Open the form where you need to authenticate with KnowBe4.
2. Enter your **Subdomain** and **API key** in their respective fields.
3. Submit the form, and you should be successfully authenticated.

<img src="https://mintcdn.com/nango/9rwhSQN5klepSWLb/api-integrations/knowbe4/form.png?fit=max&auto=format&n=9rwhSQN5klepSWLb&q=85&s=e24e49a22be619f4472a4119db02cc27" style={{maxWidth: "450px" }} width="500" height="801" data-path="api-integrations/knowbe4/form.png" />

You are now connected to KnowBe4.