> ## Documentation Index
> Fetch the complete documentation index at: https://nango.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# FreshDesk (MCP) - How do I link my account?

> Connect the FreshDesk MCP server with Nango using an API key and your account subdomain

## Overview

To connect **FreshDesk (MCP)** with Nango you need:

1. **API key** — A long-lived key tied to your FreshDesk agent account.
2. **Subdomain** — The subdomain your FreshDesk account is reachable at.

This guide walks you through finding both.

### Prerequisites

* A FreshDesk account with an agent you can generate an API key for

### Instructions

#### Step 1: Finding your FreshDesk API key

1. Log in to your FreshDesk account.
2. Click your profile picture in the top-right corner and select **Profile Settings**.
3. Click **View API Key** on the right-hand side of that page to reveal your API key.

<img src="https://mintcdn.com/nango/mhzjyYtk64FHfrZi/api-integrations/freshdesk/nango-freshdesk-2.png?fit=max&auto=format&n=mhzjyYtk64FHfrZi&q=85&s=474abdbca07d95dc3c36e2c1d64c7bdc" width="1511" height="778" data-path="api-integrations/freshdesk/nango-freshdesk-2.png" />

#### Step 2: Finding your FreshDesk domain

Your subdomain is the first part of the URL you use to access FreshDesk: `https://<subdomain>.freshdesk.com`.

<img src="https://mintcdn.com/nango/mhzjyYtk64FHfrZi/api-integrations/freshdesk/nango-freshdesk-1.png?fit=max&auto=format&n=mhzjyYtk64FHfrZi&q=85&s=d33ccb18cf9043953e1000537717f8b9" width="1511" height="758" data-path="api-integrations/freshdesk/nango-freshdesk-1.png" />

#### Step 3: Enter credentials in the Connect UI

Once you have your **API key** and **subdomain**:

1. Open the form where you need to authenticate with FreshDesk (MCP).
2. Enter both the **API key** and the **subdomain** in their respective fields.
3. Submit the form, and you should be successfully authenticated.

<img src="https://mintcdn.com/nango/aAZAjd6DhDcbhhqr/api-integrations/freshdesk-mcp/form.png?fit=max&auto=format&n=aAZAjd6DhDcbhhqr&q=85&s=5a60e2d3f5462345b680b5143b6a8588" style={{maxWidth: "450px" }} width="924" height="1294" data-path="api-integrations/freshdesk-mcp/form.png" />

You are now connected to FreshDesk (MCP).


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.